iMac repairs and upgrades
A slow iMac, a cracked or faulty screen, or one that won’t turn on? We find the fault for free at our Datchet workshop, then repair or upgrade it, from an SSD to a new screen.
- Free diagnostics on most repairs
- 12 month warranty
- Same day where possible
- Repairing since 2012
Issues we fix
iMac problems we fix
From a slow drive to a cracked screen, these are the iMac faults we fix.
Painfully slow
Minutes to start up and the spinning wheel for every app, often because of an old hard drive or Fusion Drive.
More about SSD upgradesCracked screen
The glass is cracked or chipped, or the screen has been knocked.
More about screensDisplay faults
Lines, dark patches, a dim picture, or a black screen while the iMac is clearly running.
More about display faultsWon’t turn on
Nothing happens at the power button, or it switches itself off.
More about power faultsStuck at the Apple logo
It starts, but never gets past the Apple logo or the progress bar.
More about start-up faultsmacOS problems
Updates won’t install, apps keep crashing, or macOS won’t start properly.
More about macOS problems
How we work
How we fix your iMac
An iMac is meant to last for years, so when yours goes wrong it’s worth finding out why. Bring it to our workshop in Datchet, near Windsor.
There’s parking right outside the front entrance, which helps when you’re carrying an iMac. We’ll find the fault for free and tell you the price before we touch anything.
- We repair 21.5-inch and 27-inch Intel iMacs and 24-inch iMacs with Apple silicon.
- We repair Mac minis too.
Not sure which you have? Choose Apple menu > About This Mac to see the size and year.
What we repair
iMac repairs and upgrades we do
- SSD upgrades for iMacs with a hard drive or Fusion Drive
- More memory, on iMacs with memory slots
- Screen replacement, sealed with new adhesive
- Power supply and logic board repairs
- Display faults, from lines and dark patches to a dim picture
- macOS reinstalls
- Data recovery in our own workshop
- Mac mini repairs
iMac repairs
Ask for a price
We price iMac repairs after a free diagnosis, because the cost depends on the fault and the model. We tell you the price before any work starts.
Book this repairHow it works
How a repair works
Step 1: Book, call or drop in
Book online, call 01753 944 444, or walk in and drop your device off.
Step 2: Diagnosis
We find the fault first. Free diagnostics on most repairs.
Step 3: Your quote
We tell you the price before any work starts, and you decide.
Step 4: Repair and test
We repair it and test it properly before it’s ready.
Step 5: Collect it
Repairs come with a 12 month warranty (6 months on MacBook screens).
- Where possible, when the part is in stock. If it has to be ordered, we tell you when to expect it
- Same day
- Warranty on repairs, 6 months on MacBook screens
- 12 months
- Diagnostics on most repairs
- Free
Reviews
What customers say
Repair guides
What each repair involves
A faster iMac with an SSDSSD and memory upgrades for slow Intel iMacs
Many Intel iMacs came with a hard drive, or a Fusion Drive, which pairs a small SSD with a hard drive. After a few years they feel painfully slow: minutes to start up, the spinning wheel for every app, and updates that take an age.
Replacing the drive with an SSD is the biggest speed-up an older iMac can have.
You choose what goes on it: a fresh install of macOS for a clean start, or your files, apps and settings moved across, so it starts up just as you left it.
On iMacs with memory slots, we can add more memory at the same time, which helps if you keep a lot of apps or browser tabs open.
The 24-inch iMacs with Apple silicon, from 2021 onwards, have their storage and memory built in, so they can’t be upgraded.
Get in touch for a quote for your iMac. Book an iMac SSD upgrade, or see MacBook SSD upgrades if you have a MacBook too.
iMac screen replacementCracked or knocked screens on iMacs from late 2012 onwards
On iMacs from late 2012 onwards, the glass and the display are one part, held to the case with adhesive. Replacing it means carefully cutting through the old adhesive, fitting the new screen and sealing it with new adhesive strips.
We check the rest of the iMac while it’s open, and tell you the price for your model before any work starts. Book an iMac screen replacement.
An iMac that won’t turn onThe power supply, the power adapter or the logic board
An iMac that won’t turn on can have a fault in its power supply or its logic board. On Intel iMacs, the power supply is built in. The 24-inch iMacs with Apple silicon use an external power adapter, so we check that first.
We do board-level repairs in our own workshop, so a failed part doesn’t have to mean a new board.
Display faultsLines, dark patches, a dim picture or a black screen
Display faults, such as lines, dark patches, a dim picture or a black screen while the iMac is clearly running, can come from the screen, its cable or the logic board.
We find out which before we give you a price, so you only pay for the part that needs it.
Stuck at the Apple logoA failing drive or a macOS problem
An iMac that never gets past the Apple logo often has a failing drive or a macOS problem. A macOS reinstall or an SSD can fix it, and we’ll tell you which after the free diagnosis.
Your filesMost repairs don’t touch them
Most iMac repairs don’t touch your files. If your iMac won’t start and you need what’s on it, tell us when you drop it off, and see data recovery: we recover data in our own workshop.
Common questions
Your questions answered
How much does an iMac repair cost?
We price iMac repairs after a free diagnosis, because the cost depends on the fault and the model. We tell you the price before any work starts, and you decide whether to go ahead.
Can my iMac be upgraded to an SSD?
If it has a hard drive or a Fusion Drive, yes, and it’s the biggest speed-up an older iMac can have. The 24-inch iMacs with Apple silicon have their storage built into the board, so they can’t be upgraded.
Will I lose my files with an SSD upgrade?
Not unless you want a fresh start. You choose: your files, apps and settings moved across to the new SSD, or a fresh install of macOS. It’s still worth having your own backup first if your iMac will start.
Can you replace a cracked iMac screen?
Yes. On iMacs from late 2012 onwards, the glass and display are one part, held to the case with adhesive, so we replace the whole screen and seal it with new adhesive. We give you the price for your model after a free check.
Do you repair Mac minis?
Yes. Bring yours in for a free diagnosis. When you book online, choose “iMac or Mac” as the device.
Do I need to bring the whole iMac in?
Yes, with its power cable. There’s parking right outside our front entrance, which helps when you’re carrying an iMac, and you don’t need to book: you can walk in and drop it off.
Tell us what’s wrong and we’ll take a look
Book a repair, call us, or send us a quick question and we’ll get back to you during opening hours.