Rated 5.0 from 370 Google reviews

Laptop and MacBook repairs in Staines-upon-Thames

Our workshop is in Datchet, about 20 minutes from Staines by car, or 12 minutes on the direct train. Bring in your laptop, MacBook or iPhone, and we’ll check it for free and give you an honest price first.

  • Free diagnostics on most repairs
  • About 20 minutes from Staines
  • Same day where possible
  • 12 month warranty

Visit us

Getting here from Staines

Staines-upon-Thames and Datchet are on the same railway line, a few stops apart, so you don’t need a car to reach us.

  • By train 12 minutes

    South Western Railway runs from Staines towards Windsor every 30 minutes during the day on weekdays, calling at Wraysbury, Sunnymeads and then Datchet.

  • By car About 20 minutes

    Take the A308 towards Windsor, then pick up the B3021 in Old Windsor, over Albert Bridge into Datchet. If the A308 is busy, the B376 through Wraysbury is handy.

  • By bike About 30 minutes

    From the centre of Staines.

Where to find us

The Laptop Doctor, 2 Station House, Manor House Lane, Datchet, Slough SL3 9ED

Enter via IT Fast. Step off the train at Datchet and we’re a minute’s walk away. Driving? Turn right onto the High Street, and Manor House Lane is next to the station.

Parking

Park right outside the front entrance.

Opening hours

Opening hours

  • Monday to Friday: 9am to 5.30pm
  • Saturday, Sunday and bank holidays: closed

Walk in and drop your device off for repair, no booking needed.

The Laptop Doctor
2 Station House, Manor House Lane, Datchet, Slough SL3 9ED

The map comes from Google Maps and only loads when you ask for it.

What we fix

What Staines customers bring us

An older laptop or MacBook is often worth keeping.

Not sure what’s wrong? Free diagnostics on most repairs.

Book a diagnostic check

Reviews

What customers say

  • Rated 5 out of 5

    Google review

    “Excellent service from Josh and the team at the Laptop Doctor. Fast assessment of the issue with my iMac & honest feedback as to whether there was really any value repairing such an old machine. Then, after deciding to proceed, I’ve been extremely satisfied with the fix and overall service provided. Cheers, Rob”

    Rob H.Honest advice and repair
  • Rated 5 out of 5

    Google review

    “Josh and the team were a great help in diagnosing an issue with my laptop. As my laptop was still under warranty they suggested I should use the manufacturers service rather than their technician as it would take the same amount of time. They didn't charge for the inspection and fault detection either. 10/10 service.”

    Nexus CampsFree inspection and honest advice
  • Rated 5 out of 5

    Google review

    “I've been trying to get my MacBook Pro battery replaced for a while, but Apple weren't interested as it was "legacy". I even tried a number of Apple third party repair shops, and they weren't interested either. I was about to give up and buy a new laptop, when I saw the ad on Facebook for this local business. I emailed them on Sunday and got a reply back the same day. Kyle confirmed on Monday that he had the part in stock. Tuesday I dropped off my laptop for a hour and it was done! Fast, friendly, responsive and I'm one very happy customer.”

    Paul B.Battery replacement
  • Rated 5 out of 5

    Google review

    “Great service and help to date. Had a drive which was faulty and Kyle took me through the process of recovery and ran a recovery from their office, Kyle went through all the options and recommended the best solution to get what I needed. Amazing knowledge and always there to help. Thanks Team LD”

    Hardeep C.Data recovery

How it works

How a repair works

  1. Step 1: Bring it in

    Walk in during our opening hours, or book a free diagnostic online first. For a laptop or PC, you can also ask us about our mobile service.

  2. Step 2: We find the fault

    Free for most repairs. Liquid damage has a £35 diagnostic fee and gaming PCs a £65 one, and both come off the bill if you go ahead.

  3. Step 3: An honest price

    We tell you what’s wrong and what it costs. If a repair isn’t worth it, we say so.

  4. Step 4: You decide

    Nothing happens until you say yes, and we never do extra work without asking first.

  5. Step 5: Collect it

    Hardware repairs come with a 12 month warranty, or 6 months on MacBook screens.

Where possible, when the part is in stock. If it has to be ordered, we tell you when to expect it
Same day
Warranty on repairs, 6 months on MacBook screens
12 months
Diagnostics on most repairs
Free

Repair guides

Older laptops and lost files

Older laptops and MacBooksBoard-level repairs in our own workshop, and more storage

Laptops and MacBooks that won’t turn on or charge often have a fault on the main board, such as a damaged charging port or a failed chip.

We do these board-level repairs in our own workshop, so the device doesn’t have to be sent away. See MacBook motherboard repair and Apple Mac repairs.

On MacBooks with a removable SSD, more storage costs from £149.99: see MacBook SSD upgrade.

Lost filesWhat to do, and not do, when a drive fails

We recover data in our own workshop, and in the rare cases that need forensic-level recovery, the drive goes to a specialist lab. We give you a quote once we know what’s wrong.

Until then, don’t keep restarting a drive that clicks or grinds, and don’t install recovery apps on the drive you’re trying to save: each attempt can make things worse. See data recovery.

iPads and PCsCracked iPad glass, batteries, and desktop and gaming PCs

We repair iPads too, from cracked glass to batteries: see iPad repairs.

Desktop PC repairs start from £69, including gaming PCs: see desktop PC repairs.

Common questions

Questions from Staines

Is there a train from Staines to Datchet?

Yes. South Western Railway trains from Staines to Windsor stop at Datchet after about 12 minutes, calling at Wraysbury and Sunnymeads. They run every 30 minutes during the day on weekdays, and our workshop is a minute’s walk from Datchet station.

What’s the quickest drive from Staines?

Usually the A308 through Old Windsor, then the B3021 over Albert Bridge into Datchet: 5.8 miles, about 20 minutes. The B376 through Wraysbury is about the same distance and usually takes a little longer.

Will you tell me if it isn’t worth repairing?

Yes. We check most devices for free and tell you honestly whether a repair is worth it before you spend anything. If it would cost more than the device is worth, we’ll say so.

Do you repair devices for Egham, Laleham and Stanwell too?

Yes. Anyone is welcome to bring a device to our workshop, wherever they live, and there’s no need to book first.

Tell us what’s wrong and we’ll take a look

Questions first? Call us on 01753 944 444 or see our contact page.