Rated 5.0 from 370 Google reviews

MacBook and Mac repairs in Windsor and Datchet

Screens, batteries, keyboards, logic boards and SSD upgrades for MacBook Air, MacBook Pro and iMac. We find the fault for free, then tell you the price before any work starts.

  • Free diagnostics on most repairs
  • 12 month warranty
  • Same day where possible
  • Repairing since 2012

What we fix

The Mac repairs we do most

Not sure what’s wrong? Free diagnostics on most repairs.

Book a diagnostic check

Spilt a drink? Switch the Mac off, unplug it and bring it in as soon as you can. Liquid damage repair is the one repair with a diagnostic fee.

Why choose us

Why bring your Mac to us

When your Mac stops working properly, it’s worrying: it’s probably where your work, photos and passwords live.

  • Free diagnosis, in plain English

    We find out what’s wrong for free on most repairs, explain it in plain English and tell you the price before we touch anything.

  • Genuine Apple or compatible parts

    For MacBook screens and batteries, choose a premium quality compatible part, which may not match the original exactly, or a genuine Apple part, which costs more. Both prices come first.

  • An independent repair shop

    We’re not affiliated with or endorsed by Apple, so we can repair older Macs Apple no longer repairs, and fix a logic board by replacing just the part that failed.

  • Still under Apple’s warranty?

    If your Mac is covered by Apple’s warranty or AppleCare, check with Apple first, because a repair they cover costs you nothing. We’ll tell you the same.

  • Your data stays private

    We only look at what the repair needs, and what’s on your Mac stays yours. Screen, battery and keyboard repairs don’t touch your files.

  • Back it up first

    If your Mac will start, it’s worth backing up before any repair. Time Machine and an external drive is the simplest way.

Reviews

What customers say

  • Rated 5 out of 5

    Google review

    “Can't fault the service, communication, & results! Thank you so much for the motherboard replacement/repair to my six year old MacBook Air.”

    Jason T.Logic board repair
  • Rated 5 out of 5

    Google review

    “Took my late 2013 MacBook Pro to get its battery replaced. Had shopped around and got some ridiculous quotes but Laptop Doctor quoted very reasonably. Was even more impressed when I got my laptop back all repaired the next day Very happy with their quick and professional service. Will definitely recommend their services to anyone looking for any laptop repairs. Definitely a 5 star rating”

    Vikas V.Battery replacement
  • Rated 5 out of 5

    Google review

    “Excellent service, came in around 3pm for a Macbook screen replacement was quoted a price and notified via messages within 2 hours that it would be ready next day. Would not hesitate to use their services again in future!”

    King K.Screen replacement
  • Rated 5 out of 5

    Google review

    “They fixed my Mac Pro quickly while giving me regular updates. Excellent service. Thank you”

    Tracey H.Mac Pro repair
  • Rated 5 out of 5

    Google review

    “Took my mac laptop in, they correctly diagnosed the issue with regards to the battery swelling and no longer taking charge. Turn around was a little over 24 hours to order part, get repaired and get it back to me. Excellent service, thanks.”

    Edwin C.Swollen battery replacement
  • Rated 5 out of 5

    Google review

    “I've been trying to get my MacBook Pro battery replaced for a while, but Apple weren't interested as it was "legacy". I even tried a number of Apple third party repair shops, and they weren't interested either. I was about to give up and buy a new laptop, when I saw the ad on Facebook for this local business. I emailed them on Sunday and got a reply back the same day. Kyle confirmed on Monday that he had the part in stock. Tuesday I dropped off my laptop for a hour and it was done! Fast, friendly, responsive and I'm one very happy customer.”

    Paul B.Battery replacement
  • Rated 5 out of 5

    Google review

    “Spilt tea over my MacBook and instantly took it to The Laptop Doctor. Kyle managed to revive the dead device, replace the damaged components and get my MacBook back to a working state. Very happy with the service provided. Professional, trustworthy and very well priced. Would highly recommend!”

    Bee W.Liquid damage repair
  • Rated 5 out of 5

    Google review

    “My MacBook Pro was running really slow, took it into the laptop Doctor who fitted a new SSD drive and more RAM, i am amazed how fast it is now no more waiting for programs to load they are instant, its like a new Mac without the new Mac price tag.”

    Mark D.SSD and RAM upgrade

Models

Which Macs we repair

We repair MacBook Air and MacBook Pro models from 2012 to the latest, iMacs and Mac minis, with Intel processors or Apple silicon (M1 and later). If yours is older, call us on 01753 944 444 and we’ll tell you whether we can help.

Not sure which Mac you have? Choose Apple menu > About This Mac. It shows the name and year, such as “MacBook Pro (13-inch, M1, 2020)”.

On a MacBook, the model number starting with A is printed in small type on the bottom of the case.

More repairs

We also fix

  • Trackpad replacement
  • More memory for older Intel Macs that have memory slots
  • Getting back into a Mac when you’ve forgotten the password, as long as you can show us it’s yours
  • Data recovery for lost files, or a Mac that won’t start when you need what’s on it. We recover data in our own workshop.

You can book a free diagnostic online, or walk in and drop your Mac off: there’s no need to book first. Coming from Windsor? See laptop and MacBook repairs in Windsor for the drive to our workshop.

Common questions

Your questions answered

Are you part of Apple?

No. We’re an independent repair shop, not affiliated with or endorsed by Apple. We repair MacBooks, iMacs and Mac minis at our workshop in Datchet, including older Macs that Apple no longer repairs. For MacBook screens and batteries, you can choose genuine Apple parts or premium quality compatible parts.

How much does a MacBook repair cost?

It depends on the repair and your model. Each repair page shows its “from” price, and we confirm the exact price after a free diagnosis, before any work starts. On a Mac, liquid damage is the one exception: it has a £35 diagnostic fee.

How long does a Mac repair take?

Same day where possible, when we have the part for your model in stock. If a part has to be ordered, we’ll tell you when to expect it when we give you the price.

Will I lose my files?

Most repairs, such as screens, batteries and keyboards, don’t touch your files at all. A few jobs do, such as an SSD upgrade or a clean reinstall of macOS, and we’ll tell you before we start. It’s worth backing up first if your Mac will still start.

Do I need to book?

No. You can walk in during opening hours and drop your Mac off without booking. If you’d rather book first, book a free diagnostic online or call us on 01753 944 444.

Is it worth repairing an older Mac?

Often, yes, if it still does what you need. A new battery or an SSD can keep an older MacBook going for much less than a new one costs. If it can no longer run the software you need, or the repair would cost more than it’s worth, we’ll tell you honestly.

Tell us what’s wrong and we’ll take a look

Book a repair, call us, or send us a quick question and we’ll get back to you during opening hours.

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