Games console repairs
No picture, no power, a fan like a jet engine or a Switch that won’t charge? We repair PlayStation, Xbox and Nintendo Switch consoles at our Datchet workshop, with board-level repairs done in house.
- Free diagnostics on most repairs
- 12 month warranty
- Same day where possible
- Repairing since 2012
Issues we fix
Console faults we fix
We find the fault for free, then tell you the price before any work starts.
No picture
A black screen or “no signal”, often from an HDMI port damaged by a cable pulled at an angle.
More about PlayStation faultsNo power
It won’t turn on, beeps and switches off, or the light comes on and nothing happens.
Overheating and fan noise
Loud fans, shutdowns in the middle of a game or overheating warnings.
More about console cleansDisc drive faults
It won’t take a disc, won’t read it, or won’t give it back.
Switch won’t charge
No charging light, or it won’t charge in the dock. Often the USB-C port or the charging chip on the board.
More about Switch faultsStorage faults
Errors installing games, a console stuck on start-up, or a drive that has failed.
How we work
Board-level repairs, simply
When a console stops working, it’s tempting to buy a new one. But many faults, from a broken HDMI port to a failed charging chip, are board-level repairs we do in our Datchet workshop.
The HDMI port, the power and charging chips and the Switch’s USB-C port are all soldered to the main board.
We remove the damaged part and solder in a new one, so you pay for a part and the work, not a new board or console.
Spilt a drink on your console? Switch it off, unplug it and see liquid damage repair.
What we repair
Consoles we repair
- PS5 in all its versions, including the Slim and the Pro
- PS4 and PS4 Pro
- Xbox Series X and Series S
- Xbox One
- Nintendo Switch, Switch OLED, Switch Lite and Switch 2
- Older or less common consoles
Games console repairs
from £69.99
Prices include VAT.
HDMI port repairs from £89.99, and console cleans from £69.
We confirm the price after a free diagnosis, before any work starts.
Book this repairHow it works
How a repair works
Step 1: Book, call or drop in
Book online, call 01753 944 444, or walk in and drop your device off.
Step 2: Diagnosis
We find the fault first. Free diagnostics on most repairs.
Step 3: Your quote
We tell you the price before any work starts, and you decide.
Step 4: Repair and test
We repair it and test it properly before it’s ready.
Step 5: Collect it
Repairs come with a 12 month warranty (6 months on MacBook screens).
- Where possible, when the part is in stock. If it has to be ordered, we tell you when to expect it
- Same day
- Warranty on repairs, 6 months on MacBook screens
- 12 months
- Diagnostics on most repairs
- Free
Reviews
What customers say
Repair guides
Repairs by console
PlayStationPS5 in all its versions, PS4 and PS4 Pro
We repair the PS5 in all its versions, including the Slim and the Pro, as well as the PS4 and PS4 Pro.
- No picture. Often the HDMI port: a cable caught or pulled at an angle bends the pins or cracks the port off the board.
- No power. It won’t turn on, or beeps and turns off straight away.
- Overheating and fan noise. Dust builds up in the fan and heatsink until the console sounds like a hairdryer or shuts down mid-game.
- Disc drives. Discs that won’t go in, won’t read or won’t come out.
- Storage. A PS4 hard drive that has failed, or a console stuck on start-up.
XboxXbox Series X, Series S and Xbox One
We repair the Xbox Series X and Series S, and the Xbox One.
- No picture. A damaged HDMI port, the same fault as on a PlayStation.
- No power. On the Series X and Series S the power supply sits inside the console, so a dead Xbox can be the power supply or the board, and we test both.
- Overheating and fan noise. Dust in the vents and fan.
- Disc drives. On the Series X and the Xbox One, a drive that won’t read or eject discs.
- Storage. A console stuck on start-up or failing to install updates.
Nintendo SwitchThe original Switch, Switch OLED, Switch Lite and Switch 2
We repair the original Switch, the Switch OLED, the Switch Lite and the Switch 2.
- Charging faults. The USB-C port wears loose or gets damaged, and the charging chip behind it can fail.
- Won’t turn on. It can be a flat or failed battery, or a power fault on the board, and we find out which.
- No picture on the TV. If it works in your hands but not in the dock, it’s often the console’s USB-C port or a chip on the board rather than the dock itself.
- Overheating and fan noise. A rattling or loud fan, or a Switch that gets very hot when docked.
Console cleansFor consoles that run hot or have loud fans
If your console runs hot, shuts down mid-game or has loud fans, it often needs a clean rather than a repair. Console cleans cost from £69, including VAT.
We open it up, clear the dust from the fan, vents and heatsink, and put on fresh thermal paste. The PS5 uses liquid metal instead, which a normal clean leaves alone.
Common questions
Your questions answered
How much does a console repair cost?
From £69.99, including VAT. We confirm the exact price after a free diagnosis, before any work starts.
Can you fix the HDMI port on my PS5?
Yes, from £89.99. We solder a new port onto the main board in our own workshop, and check the parts behind it too, because a damaged port can take other parts with it.
Which consoles do you repair?
All of them: the PS5 and PS4, the Xbox Series X and S and Xbox One, every Nintendo Switch including the Switch 2, and older or less common consoles.
Do you repair controllers?
No, we don’t repair controllers, only the consoles themselves.
Will I lose my saved games?
Most repairs don’t touch the storage, so your games and saves stay put. If the storage itself has failed, we’ll tell you before we do anything. Saves backed up to PlayStation Plus, Xbox cloud saves or Nintendo Switch Online are safe either way.
How long does a console repair take?
Same day where possible, when we have the part in stock. If a part has to be ordered, we’ll tell you when to expect it when we give you the price.
Is there a warranty?
Yes. Console repairs come with a 12 month warranty.
Tell us what’s wrong and we’ll take a look
Book a repair, call us, or send us a quick question and we’ll get back to you during opening hours.